FYI: Beginning this month, our newsletter will be done on a bi-monthly basis. We have received great feedback from our clients on what features you (0801) want included in the newsletter. We hope you will enjoy reading our newly re-formatted newsletter. And as always, we welcome your
comments and suggestions.

* Mini-facial Makeover by Darla Lordemann, cosmetologist, includes skin cleansing, exfoliation, and moisturizer, followed by Jane Iredale Mineral Makeup application.
Regular price...$70.00
Introductory price...$50.00

I thoroughly enjoyed my manicure/pedicure with Robyn. All of the staff was so friendly. Your website is very well done.

~ Barbara Robinette

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My niece gave me a gift certificate (3528) for a one hour massage. "What a wonderful gift". Phillip did my massage and he is fantastic. Thanks for relaxing me. I didn't want to come back to reality.

~Shirley Campbell

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The massage that I had last Friday was wonderful. That was the first massage that I have had. Hope did an excellent job. I look forward to coming back to Skin Essentials.

~Jill Minton

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WONDERFUL!!! Alice gets an A+. Most professional and very relaxing. Keep up the good work!

~Nancee

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Great service - wonderful experience. Will definitely be back!

~Anonymous

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Thank you for your comment which I hope will encourage our clients to be honest with us as well as encourage our therapists to continually make sure that they are doing the best job they can do and that their clients are comfortable and above all, happy with the services they are receiving. Our mission statement is something that we do our best to adhere to at all times and if you feel like your visit wasn’t what it should’ve been, please call or send an e-mail so we can do our best to rectify the situation.

Thank you,
Phyllis O. Rollins, owner and Esthetician

Dear Friends and Colleagues; I write this with such mixed emotions...happiness, gratitude and sadness. Skin Essentials Day Spa is being offered for sale. After twelve years of long hours dedicated to my business, I need to have time for my family and for myself. The Skin Essentials staff and I feel a great sense of achievement and pride in the business we have built, thanks to you, our loyal customers. I thank you so much for your patronage. Skin Essentials is today a very high quality and unique spa of the caliber usually found in much larger cities. I am committed to insuring that the business continues to grow and to become even better at serving your needs...even after I have moved on to the next stage of my life.

You should not be concerned. I will be leaving the business in very good hands. Our employees are the best in the business. They will all be staying and continuing to enable our oasis of relaxation in a world of stress and activity. Our spa operates as an employee based business which creates a high level of staff commitment to excellence. I anticipate a new owner will continue these traditions and build upon these foundations for the future. I will also be available to the new management for training and advice and I will provide selected services on an extended basis here at Skin Essentials. This continuing involvement allows me to continue to work with my clients, spend time with my family and to pursue other interests. I consider it the best of both worlds!

Gary Gunderson of Empire Business Brokers is helping me arrange a smooth and seamless transition of the business. If you know of someone that might be a good person to step in and take over, they can contact him at 992-3759.

Thank you for your business, your loyalty and your friendship. You will continue to receive the finest spa services in the Lakelands, and I look forward to seeing you soon.

Sincerely, Phyllis Rollins

With mixed emotions I congratulate Phyllis on this transition in her life. I wish her the best and I am filled with gratitude for all she has taught me. Alice Polatty, Esthetician and Nail Technician (6870) I consider it a privilege to work at Skin Essentials and have grown in my love for the beauty and spa industry. It would be comforting to know that someone who has Phyllis' passion, professionalism, and caring would be interested in acquiring the spa. I wish her abundant peace and blessings in this difficult decision.

Darla Lordeman, Cosmetologist

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As a member of the Skin Essentials family for over two years now, I fully support Phyllis in her current and future decisions with all the love and luck she deserves.

Phillip Bryson, Massage Therapist

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I feel very fortunate to know Phyllis not only as a boss, but also a friend. Her level of professionalism, and dedication to her clients and this industry, cannot be matched. I wish her only the best in all her future endeavors!

Sloane Pearce, General Manager

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It has truely been a privilege these past seven years I have worked with Phyllis at Skin Essentials. She's been my mentor and my friend. I've learned so much from working with her. Even though she is closing this chapter of her life as far as ownership of Skin Essentials, I know this chapter will never be fully closed. Phyllis has poured so much of herself into the foundation of Skin Essentials. May the staff here continue what Phyllis started. I want to thank Phyllis for all she has given us and wish her the best on everything she does in the future.

Amy Nelson, Nail Technician

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As a member of the Skin Essentials team I fully support the decission Phyllis has chosen. Life is full of many paths and we each must choose our own. I greatly appreciate being on this path with someone I admire and have learned a great deal from. I can honestly call her a friend and a boss because she has been both to me. I wish her great happiness and swecurity in all of her future endeavors. I also look forward to being a part of the "new" Skin Essentials and whatever path comes before me. As always, I will try to make each person that enters our doors feel welcome and a part of our family.

Shelley Matthews, Client Relations

If you find the last four digits of your phone number in parenthesis anywhere in this newsletter, you have won a gift. Please stop in to pick up your gift.

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